Induction

Having completed the Recruitment stage, it's vital to help the new employee or contractor fit into your team. 

THE STEP-BY-STEP PROCESSCHECKLISTS AND DOCUMENTS
Introduction  
Step 1: Plan the Induction
Step 2: Introduction to the Company

Introduction to Telnet
Telnet My Staff Info - Agents
Telnet My Staff Info - Managers
CCP My Staff Info - Staff 
CCP My Staff Info - Team Leaders

Step 3: Discuss Programme with Employee

Telephone Etiquette
Telnet Outbound
Telnet Inbound

Step 4: Safety, Health and Wellbeing

Telnet H&S Introduction
Telnet Hazards and Accidents
Telnet Evacuation Procedures 

Step 5: Follow Up