Harassment Complaints Procedure

Step 1:   Self-help

Step 2:   Informal query

Step 3:   In-house mediation

Step 4:   Lodging a formal complaint

Step 5:   Effective investigation

Step 6:   Compliant substantiated – Attempted settlement

Step 7:   Investigator’s recommendations

Step 8:   Recommendation accepted

Step 9:   Legal action